Payments and delivery
Payments
We accept the following payment methods:
- Security Payment by card - Verified by Shopify Payments;
- Bank transfer (pre-payment).
We reserve the right to offer only selected payment methods based on credit risk assessment.
For bank transfers, we provide our details in the order confirmation. Payment is due within 10 days of receiving order confirmation.
Delivery
We deliver to all countries listed on our website. All prices are in Euro (EUR) and include VAT for EU customers.
Orders placed Monday-Friday before 17:00 EET ship within 48 hours.
Estimated delivery: 5-14 working days.
Delivery from our Sofia, Bulgaria warehouse to your specified address.
If goods are unavailable at time of order, we'll notify you of expected delivery. For permanently unavailable items, we'll refund any payments immediately.
Non-EU customers: prices exclude VAT; applicable taxes and duties are your responsibility.
Shipping Costs:
- Bulgaria – Free Shipping Over: €100 – Standard Shipping (Below Threshold): €5.40 to address or €3.9 to Speedy office/locker
- EU – Free Shipping Over: €150 – Standard Shipping (Below Threshold): €9.90
- World – Free Shipping Over: €200 – Standard Shipping (Below Threshold): €19.90
We may change prices at any time without notice.
Import duties for non-EU deliveries are your responsibility.
