Yes. Our formulas are developed with high concentrations of natural and organic ingredients, carefully selected for safety and performance.

We use certified organic raw materials (including COSMOS and ECOCERT approved ingredients). Certification status may vary depending on the specific product.

We avoid harsh synthetic preservatives and prioritize safer, skin-friendly preservation systems.

Some products are fragrance-free, while others contain natural aromatic compositions derived from essential oils. Please check individual product descriptions.

Some formulas include essential oils for functional and sensorial benefits. For sensitive skin, we recommend choosing our fragrance-free options.

Many of our products are vegan. Specific product details are indicated on each product page.

Elfeya does not test on animals and complies with EU cruelty-free regulations.

We develop gentle formulas suitable for sensitive and reactive skin types.

Yes. We offer formulations specifically designed to balance and clarify blemish-prone skin.

We have dedicated pregnancy-safe products. For others, we recommend reviewing ingredients or consulting a healthcare professional.

Yes. Our baby care line is formulated for delicate skin and suitable from day one.

We recommend a patch test before first use, especially for sensitive skin.

Results vary depending on skin type and product usage. Visible improvements typically appear with consistent use over several weeks.

Each product displays an expiration date and PAO (Period After Opening) symbol on the packaging.

Store in a cool, dry place away from direct sunlight and excessive heat.

Natural formulations may have different stability profiles compared to synthetic-heavy products, but all our products undergo stability testing to ensure safety and performance.

We ship WORLDWIDE. Shipping availability depends on your location.

International shipping: varies by destination.

Once your order is dispatched, you will receive tracking information via email.

Please contact us within 48 hours with photos of the damage, and we will assist you promptly.

Yes, unopened products in original condition can be returned according to our return policy.

Discontinue use immediately and consult a medical professional if necessary. Contact our support team for assistance.

We accept credit/debit cards.

Yes. We use secure payment gateways and encrypted systems to protect your data.

Yes. We prioritize recyclable and sustainable packaging, including biomass-based solutions.

We aim to develop highly biodegradable formulations that are safe for the environment.

Yes. We work with certified and ethically responsible suppliers globally.

You can reach us through the contact form on our website or via the email provided in the Contact section.

Yes. We are happy to guide you in choosing products suited to your skin type and needs.

Yes. Please visit our Private Label section or contact us for partnership inquiries.